Contact Escapaw
Questions about an order, the harness itself, or a return? Email is the fastest way to reach us, and we reply within 24 hours.
Write to [email protected] and include your order number if you have one. A real person reads every message and replies within 24 hours.
Quick answers before you write
Shipping. Orders dispatch within 1-2 business days and arrive in 6-10 business days, with free shipping on every order. Full details are on the shipping policy page.
Returns. Every harness carries 30-day free returns. The refund policy page explains how to start one.
Sizing. Sizes run by weight, from XS at 3.3-6.6 lb to L at 22-33 lb, and if your cat sits between two sizes, take the larger one. The escape proof cat harness homepage lists the full size table.
Product questions. The cat harness and leash page details the set, the verified reviews page shows real buyer photos, and how we test explains how we check every claim. If your cat is new to harnesses, start with how to harness train a cat.
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